- Analyzes, troubleshoots, and resolves network alerts.
- Follows knowledge articles to provide support for these systems.
- Works effectively with cross-function teams of IT professionals to troubleshoot these systems.
- Works with ISPs and other service providers to create, escalate and resolve support issues.
- Coordinates remotely with local site contacts to troubleshoot and resolve circuit issues.
- Escalates critical issues appropriately to the NOC Shift Supervisor and support teams.
PPG Comex
Una empresa multinacional con más de 60 años de experiencia. Productos innovadores que marcan tendencia alrededor de Asia, Europa, Medio Oriente, África y América Latina. PPG Industries cuenta con las marcas más conocidas en pintura y recubrimientos como Comex, OMNI, Nexa Autocolor, Enviro-Prime y más.
IT Intern
Todo México, Todo México
Objetivo
Acquiring skills related to network monitoring and management
Funciones diarias del becario
12 meses
- Estudiante
8:00 am a 2:00 pm
$9000
Formación académica
Licenciatura:
Systems Engineering
Computer Science
IT
Nivel de inglés:
Avanzado
Nivel de Excel:
Intermedio
