Sobre la vacante

Develop skills in Customer Service, empathy, problem Solving and process knowledge of SFDC and our Learning Management Solutions platform.

Responsabilidades diarias

• Act as primary customer contact in operational activities as part of the end-to-end customer experience.
• Set up, document, and maintain the training orders process for assigned customers.
• Support Salesforce and any other necessary system implementation and use.
• Become familiar with existing documentation and managing the existing documentation as well as keeping it up to date. Identification of blind spots and potential risks.
• Based on business requirements, participates in current projects related to process improvements, task automation, process standardization and data update.

Beneficios

• Release of professional practices
• Accident insurance with access to medical and psychological assistance
• Loan of computer equipment and headset
• Discounts in establishments